Privacy Policy

1. Introduction

At Accessible Housing GT, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and information services.

By using our website, you accept the practices described in this policy. If you do not agree with any term, we recommend not using our services.

2. Data Controller

The data controller responsible for processing your personal information is:

Accessible Housing GT
Address: 2, 3/4 Miles George Price Hwy, Belize City
Phone: +501 222 4070
Email: info@instantedecambio.com

3. Information We Collect

3.1 Information you provide to us

We collect information that you provide directly to us when you:

• Complete contact forms on our website
• Communicate with us by email or phone
• Request information about housing programs

This information may include: full name, email address, phone number, information about family income, and any other information you choose to share in your messages.

3.2 Automatically collected information

When you visit our website, we may automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and browsing time
• Referring website
• Device information

4. How We Use Your Information

We use the collected information for the following purposes:

• Respond to your inquiries: To provide you with information about housing programs and answer your questions
• Improve our services: To understand how users interact with our site and improve the experience
• Communications: To send you relevant information about programs and updates (only if you have given consent)
• Legal compliance: To comply with legal and regulatory obligations applicable in Guatemala
• Security: To protect our website and prevent fraud or malicious activities

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide us with your information through forms
• Legitimate interests: To improve our services and provide relevant information
• Legal compliance: When necessary to comply with legal obligations

6. Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information in the following circumstances:

• Service providers: With providers who help us operate our website and services
• Government institutions: With government entities when necessary to facilitate your access to housing programs
• Legal compliance: When required by law or to protect our legal rights

All third parties with whom we share information are required to maintain the confidentiality of your data and comply with data protection laws applicable in Guatemala.

7. International Data Transfers

Your data may be transferred and processed on servers located outside Guatemala. In such cases, we ensure adequate safeguards exist to protect your information according to international data protection standards.

8. Your Rights

In accordance with Guatemala's data protection laws, you have the following rights:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Objection: Object to the processing of your data for certain purposes
• Portability: Request a copy of your data in structured format
• Withdraw consent: Withdraw your consent at any time

To exercise any of these rights, contact us at: info@instantedecambio.com or +501 222 4070.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Criteria for determining retention periods include:

• The time you maintain an active relationship with us
• Legal data retention requirements in Guatemala
• Need to retain data for legal defense

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Strict access controls
• Regular security audits
• Staff training in data protection

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

11. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For detailed information about how we use cookies, see our Cookie Policy.

12. Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience and reference. These links do not imply our endorsement of those sites.

We have no control over the content of third-party sites and assume no responsibility for:

• The content, privacy policies, or practices of linked sites
• The availability or operation of external sites
• Any damage or loss caused by the use of third-party sites

Access to third-party sites is at your own risk.

13. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

14. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The date of the last update will be indicated at the beginning of this policy. We recommend reviewing this page regularly.

If we make significant changes, we will notify you through a prominent notice on our website or by email.

15. Contact

If you have questions, concerns, or wish to exercise your rights related to data protection, you can contact us:

Accessible Housing GT
Email: info@instantedecambio.com
Phone: +501 222 4070
Address: 2, 3/4 Miles George Price Hwy, Belize City

We will respond to your request within 30 business days of receipt.

16. Supervisory Authority

If you believe the processing of your personal data violates data protection laws applicable in Guatemala, you have the right to file a complaint with the competent supervisory authority.